SHIPPING
Per order shipping = $14.95. We adjust shipping down when possible; please
call or email for details. Please carefully provide your correct shipping
address. If the wrong address is supplied, UPS will automatically correct
and charge us an additional fee. If this happens, we will in turn charge
you.
Domestic: Most orders are shipped USPS Priority Mail. For
domestic orders if you prefer UPS, please indicate in the comments section
of your order. Most orders ship same or next business day. Expedited
shipping is available upon request at an additional cost. Please request in
the comments section of your order. In certain circumstances, an additional
shipping amount may be applied due to size, weight or higher insurance value.
This is not necessarily stated in the description of the product. You will
receive an email with your tracking number from either USPS or UPS (QuantumViewNotify).
You can track at either www.usps.com or www.ups.com.
International: Please note the shipping amount that appears
on your order is a default amount for domestic shipping only. Your shipping
amount will be more. All international orders are shipped via USPS Priority
Mail. USPS Express Mail is available upon request. Please request in the comments
section of your order. We do not ship First Class Mail. Shipping charges are
determined by weight of the package. We charge you only what the postal
service charges us. You will receive an email with your tracking number when
your order is shipped. You can track your package at www.usps.com.
RETURNS
There are no REFUNDS. There is no return of NRFB Barbies. We inspect all dolls
before they leave our store to insure that the doll is as described on our
website - NRFB, Mint, Etc. Returns are generally NOT accepted. If you choose
to return any item that is NOT defective there is a 25% restocking fee. You
have three (3) business days from receipt to notify us of your desire to return.
At that time, a Return Authorization Number (RAN) will be given and must be
written on the outside of the package or the package will NOT be accepted.
Shipping costs are NOT refundable. The balance, after restocking fee is deducted,
will be applied to a store credit only. Store credits expire after 90 days.
When using the store credit you will need to mention said credit in the comments
section of your next order.
If your item arrives damaged, you must notify us immediately with the item(s),
all papers, packing materials, wrapping, original boxes, etc., retained. Damage
will be reported to either UPS or USPS and a damage claim initiated. Following
inspection, merchandise will be replaced or refund of purchase price. There are
no refunds of shipping costs. Not responsible for replacement or refunds if full
insurance coverage has been declined.
The Doll Peddlar
10 Office Park Drive
Little Rock, AR 72211
501-224-5792 (phone)
501-224-9208 (fax)
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